Shipping policy
Thank you for shopping with SquishyLabs. Below you will find important information about our shipping process.
Order Processing
Please allow 3 days for order preparation after payment is confirmed.
During periods of high demand, processing times may be slightly longer.
Shipping Times
We ship to the United States, European Union countries, the United Kingdom, and Australia.
Estimated delivery is 9–12 days after dispatch, in addition to the 3-day order preparation period.
Please note that these delivery times are estimates and not guaranteed.
Shipping Costs
Shipping is FREE on all orders to the United States, European Union countries, the United Kingdom, and Australia.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Tracking information may take 1–3 days to update after shipment.
Customs, Duties and Taxes
For international orders, customs duties or import taxes may apply depending on your country's regulations.
These charges are the responsibility of the customer and are not controlled by our store.
Lost or Delayed Packages
We are not responsible for delays caused by shipping carriers, customs clearance, weather conditions, or other external factors.
If your package appears to be lost, please contact us and we will do our best to assist you.
Incorrect Address
Customers are responsible for providing the correct shipping address at checkout.
If an incorrect address is provided and the package has already been shipped, we may not be able to make changes.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: squishylabs@outlook.com